Privacy Policy
Last Updated:
Website launch waitlist
If you join the website waitlist, your email address and subscription status are stored in Boomlink. We send a confirmation email before adding you to the launch list. You can unsubscribe using the link provided with your confirmation. This is separate from the on-device Gruu app described below. For questions or deletion requests, email support@gruu.app.
Introduction
At Gruu ("Gruu," "we," "us," or "our"), we take your privacy and your child's safety seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our virtual pet companion app and related services (collectively, the "Service").
By using Gruu, you consent to the data practices described in this policy. If you do not agree with our policies and practices, please do not use our Service.
1. Information We Collect
1.1 100% On-Device Processing
Gruu is designed to operate primarily on-device. Step counting, voice recognition, and image processing happen locally on your phone.
1.2 Information You Provide
- Payment Information: Billing details, payment card information (processed by Apple App Store)
- Communications: Support requests, feedback, and correspondence with us
1.3 Information Collected Automatically
- Usage Data: Anonymous performance metrics to help us improve the app
- Device Information: Operating system version and device identifiers for bug tracking
2. How We Use Your Information
We use the information we collect to provide, maintain, and improve our Service, including:
- Processing your payments and managing your subscription
- Providing customer support and technical assistance
- Analyzing Service performance and fixing bugs
3. Children's Privacy (COPPA)
Gruu is designed for children but managed by parents. We are fully compliant with the Children's Online Privacy Protection Act (COPPA). We do not collect personal information from children under 13. All activity tracking and voice processing occurs strictly on the device.
4. Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will notify you of any material changes by posting the new policy on this page and updating the "Last Updated" date.